Please read this agreement carefully before accessing or using any service provided by kera88. By registering an account or placing a bet, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.
kera88 strictly requires all players to be at least 21 years of age. Account holders found to be underage will have their accounts closed and any funds forfeited.
Each individual may hold only one active account with kera88. Duplicate accounts will be terminated and associated balances voided without prior notice.
All promotional bonuses are subject to documented wagering requirements. kera88 maintains transparent bonus terms with no hidden rollover clauses or undisclosed restrictions.
Withdrawal requests are processed to verified accounts only. KYC documentation ensures your funds are always protected and released to the correct owner.
kera88 is committed to player wellbeing. Deposit limits, self-exclusion, and reality checks are available to all account holders at no charge at any time.
Questions about these Terms? Our support team is available around the clock via live chat, WhatsApp, and email to provide clear, timely clarification.
Important Notice: These Terms and Conditions ("Terms") constitute a legally binding agreement between you and kera88 ("Company", "we", "us", "our") governing your access to and use of the kera88 platform accessible at kera88.cam. If you do not agree with any part of these Terms, you must immediately cease using the platform and close your account.
For the purposes of these Terms, the following expressions shall bear the meanings ascribed to them below:
Access to and use of the kera88 Platform is conditional upon your satisfaction of all of the following eligibility criteria:
Age Verification: kera88 takes its 21+ age restriction with utmost seriousness. Any Player who provides false information regarding their age will have their account permanently closed, all winnings voided, and any deposited funds returned at the Company's discretion after deduction of any applicable administrative costs.
Each Player is permitted to hold only one active Account with kera88. The creation of multiple accounts by the same individual — whether using the same or different personal details, payment methods, or device identifiers — is strictly prohibited. Where duplicate accounts are identified, kera88 reserves the right to close all associated accounts, retain any bonus funds, and, at its sole discretion, void any winnings generated from duplicate accounts.
When registering an Account, you must provide accurate, current, and complete information including your legal full name (as it appears on your government-issued identification document), date of birth, residential address, valid email address, and active mobile phone number. You are responsible for maintaining the accuracy of this information and must notify kera88 promptly of any changes by contacting our support team.
You are solely responsible for maintaining the confidentiality of your Account credentials, including your username and password. You agree to notify kera88 immediately upon becoming aware of any unauthorized access to your Account. kera88 will not be liable for any loss or damage arising from your failure to protect your Account credentials. We recommend enabling two-factor authentication (2FA) for enhanced account security.
You may request closure of your Account at any time by contacting our support team. kera88 reserves the right to close or suspend any Account with or without prior notice in the event of a breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or for any other reason the Company deems necessary to protect the integrity of the Platform or other Players.
kera88 maintains robust Know Your Customer (KYC) procedures to protect our Players and ensure compliance with applicable anti-money laundering obligations. By registering an Account, you consent to the KYC process and agree to provide all documentation requested by the Company.
kera88 may request any or all of the following documents at any stage of your relationship with the Company:
kera88 reserves the right to restrict Account functionality — including suspension of deposit, wagering, or withdrawal capabilities — pending satisfactory completion of KYC verification. Accounts that remain unverified for an extended period, or where Players are unable to provide acceptable documentation, may be closed and any Balance returned to the originating payment method.
kera88 accepts deposits via the following payment channels, all denominated in Indonesian Rupiah (IDR):
All deposit transactions are processed in Indonesian Rupiah (IDR / Rp). kera88 does not accept deposits in foreign currencies and is not responsible for any currency conversion costs applied by your payment provider.
Withdrawal requests may only be submitted once your Account has completed the KYC verification process to the Company's satisfaction. Withdrawals will only be processed to a payment method registered in your own name and that matches the identity information on your Account. kera88 will not process withdrawals to third-party accounts under any circumstances.
kera88 endeavors to process approved withdrawal requests as promptly as possible. Indicative processing times are as follows:
These timeframes are indicative only and are not guaranteed. Processing may be delayed during periods of high transaction volume, public holidays, scheduled system maintenance, or where additional verification is required. kera88 does not accept liability for delays attributable to the recipient bank or e-wallet provider.
kera88 does not charge a fee on standard withdrawals. Minimum and maximum withdrawal amounts are specified in the cashier section of your Account and may vary by payment method and Account tier. kera88 reserves the right to apply transaction limits on accounts pending enhanced due diligence review.
kera88 reserves the right to refuse or delay any withdrawal request where: (a) KYC documentation is incomplete or unsatisfactory; (b) the Company has reasonable grounds to suspect fraudulent activity, money laundering, or abuse of bonus terms; (c) the Account is subject to an active dispute or investigation; or (d) applicable wagering requirements on bonus funds have not been met.
From time to time, kera88 offers promotional bonuses, free bets, cashback rewards, reload bonuses, and other incentive programs to eligible Players. All promotions are subject to the specific terms communicated at the time the promotion is offered, as well as the general bonus conditions set out in this clause.
Unless expressly stated otherwise, all Bonus Funds are subject to wagering requirements before they may be converted to withdrawable cash. Wagering requirements, minimum odds restrictions, and eligible game categories for each promotion will be clearly disclosed at the point of offer. Players are responsible for reading and understanding these requirements before accepting any bonus.
kera88 actively monitors for promotional abuse, including but not limited to: the creation of multiple accounts to claim the same promotion; coordinated betting with other players to reduce risk while satisfying wagering requirements (commonly known as "bonus hunting" or "matched betting"); and placing bets on excluded games or markets to satisfy wagering requirements. Where bonus abuse is identified, kera88 reserves the right to void the bonus and any associated winnings, and to close the Account.
kera88's VIP loyalty program operates across six tiers (Bronze, Silver, Gold, Platinum, Diamond, and Black Diamond). Tier allocation, cashback rates, and associated benefits are determined by monthly turnover thresholds and are subject to change. Cashback rewards distributed under the VIP program are credited to Account balances without additional wagering requirements unless stated otherwise in the applicable VIP tier communication.
kera88 may offer special promotions around culturally significant periods including Idul Fitri, Ramadhan, Indonesian Independence Day (17 August), Chinese New Year (Imlek), and other national events. Such promotions are governed by their own terms and are available to eligible Players for a limited time only.
All bets and wagers placed on the kera88 Platform are subject to acceptance by the Company at its sole discretion. kera88 reserves the right to refuse, limit, or void any bet without prior notice where: the bet is placed in error; the odds or prices quoted are materially incorrect due to a technical error; the event or market has been suspended; or the Company has reasonable grounds to suspect that the integrity of the event has been compromised.
Minimum and maximum stake limits apply to all betting markets and game types. These limits are displayed within the relevant betting interface and may be adjusted by the Company at any time without prior notice, including for individual Accounts where unusual betting patterns are detected.
kera88 offers in-play (live) betting on selected sports events. In-play bets are accepted subject to real-time market availability. kera88 cannot guarantee the continuous availability of in-play markets and accepts no liability for the temporary or permanent suspension of any in-play market.
Official results for sports betting markets are determined by the relevant governing body or official score provider. For casino games and slots, the game's random number generator (RNG) outcome is final. In the event of a dispute regarding a result, Players must contact our support team within 72 hours of the event or game outcome. kera88's decision on all disputes shall be final and binding.
kera88 is not responsible for losses incurred as a result of network interruptions, disconnections, or technical failures beyond our reasonable control. In circumstances where a game round is interrupted and cannot be completed, the affected round will be resolved in accordance with the relevant game provider's disconnection policy.
The following activities are strictly prohibited on the kera88 Platform. Breach of this clause may result in immediate Account suspension, forfeiture of Account Balance, and referral to relevant authorities:
All content available on the kera88 Platform, including but not limited to software, source code, databases, graphics, logos, icons, design elements, text, audio, and video materials (collectively, "Content"), is the exclusive property of kera88 or its licensors and is protected by applicable intellectual property laws.
kera88 grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any Content without the express prior written consent of kera88.
The kera88 name, logo, and all associated marks are trademarks of the Company. Nothing in these Terms grants you any right to use our trademarks without prior written permission.
kera88 collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms and is incorporated herein by reference. By registering an Account, you acknowledge that you have read and understood our Privacy Policy.
We collect personal data including identification documents, contact information, financial transaction records, and device/IP data for the purposes of Account operation, KYC compliance, fraud prevention, customer support, and service improvement. We do not sell your personal data to third parties. Data is shared only with service providers necessary to operate the Platform (payment processors, KYC verification partners, game providers) and as required by law.
For full details on how we handle your data, including your rights of access, rectification, and erasure, please review our Privacy Policy.
kera88 is firmly committed to promoting responsible gaming and protecting vulnerable individuals. We provide a range of tools to help Players manage their gaming activity:
If you believe your gambling has become problematic, please contact our support team immediately at [email protected] or via live chat to discuss available options, including immediate self-exclusion. You must be 21 years or older to use the kera88 Platform. Please gamble responsibly.
For further information and support resources, please visit our dedicated Responsible Gaming page.
To the fullest extent permitted by applicable law, kera88 and its directors, officers, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of the Platform, whether based on contract, tort, strict liability, or any other legal theory.
kera88's total aggregate liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total net deposits made by that Player in the 12-month period immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. kera88 does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We make no representations regarding the accuracy or completeness of any content on the Platform.
Nothing in these Terms operates to limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.
kera88 reserves the right to amend, update, or replace these Terms at any time at its sole discretion. Where changes are material, the Company will endeavor to provide reasonable notice to registered Players via email or on-platform notification prior to the changes taking effect.
Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and request Account closure. It is your responsibility to review these Terms periodically to stay informed of any updates.
The date of the most recent revision is displayed at the top of this page. Previous versions of these Terms may be requested from our support team.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which kera88 holds its operating license.
To the extent permitted by applicable law, you agree that any dispute between you and kera88 shall be resolved by binding arbitration rather than in court. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.
If any provision of these Terms is found by a court or arbitral tribunal of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall continue in full force and effect.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the kera88 support team through any of the following channels:
Our support team operates 24 hours a day, 7 days a week, including Indonesian public holidays. We aim to acknowledge all written inquiries within 2 hours and resolve substantive complaints within 5 business days. For urgent account security matters, please contact us via live chat for the fastest response.
kera88 takes all player complaints seriously. If you are not satisfied with the resolution provided by our customer support team, you may escalate your complaint by requesting a formal review via email. All formal complaints will be reviewed by a senior member of the compliance team and a final written decision will be provided within 10 business days of escalation.
Our support team is available around the clock to clarify any aspect of these Terms and Conditions. You can also explore our FAQ for quick answers to the most common questions.