kera88 is committed to protecting the privacy and security of every player's personal information. This policy explains exactly what data we collect, how we use it, with whom we share it, and the controls you have over your own information.
Six core principles that govern every decision we make about your personal data.
We collect only the personal information genuinely required to operate your account, process transactions, and satisfy our compliance obligations — nothing more.
All data in transit and at rest is protected with 256-bit SSL/TLS encryption. Your financial and personal information is safeguarded to the same standard used by major Indonesian banks.
kera88 does not sell, rent, or trade your personal data to third-party marketers or advertising networks under any circumstances, ever.
You retain the right to access, correct, export, and request deletion of your personal data at any time by contacting our support team.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to applicable legal and regulatory retention obligations.
This policy is written in plain, accessible English so you can genuinely understand how your data is handled — not buried in impenetrable legal jargon.
Who We Are: This Privacy Policy is issued by kera88 ("Company", "we", "us", "our"), the operator of the online gaming platform accessible at kera88.cam. We are the data controller responsible for your personal information collected in connection with your use of the kera88 Platform. By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy.
The following terms carry the meanings defined below throughout this Privacy Policy:
This Privacy Policy applies to all Personal Data collected by kera88 in connection with your use of the Platform, whether you access it via web browser, mobile application, or any other digital interface. It covers data collected from Players located in Indonesia and from individuals who interact with our customer support team, marketing communications, or other touchpoints operated by kera88.
This Policy should be read in conjunction with our Terms & Conditions, which govern the overall contractual relationship between you and kera88. In the event of any conflict between this Policy and the Terms & Conditions regarding the handling of Personal Data, this Privacy Policy shall prevail.
This Policy does not apply to third-party websites, applications, or services that may be referenced or accessible from the Platform. kera88 is not responsible for the privacy practices of any third party.
kera88 collects the following categories of Personal Data:
kera88 collects Personal Data through the following channels:
kera88 processes your Personal Data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact, Account data |
| Identity verification (KYC) and age verification (21+) | Identity, Document data |
| Processing deposits and withdrawals | Financial, Transaction data |
| Providing gaming services and calculating results | Account, Gaming Activity data |
| Anti-money laundering (AML) and fraud prevention | Identity, Financial, Technical data |
| Customer support and dispute resolution | Identity, Account, Gaming Activity data |
| Responsible gaming monitoring and interventions | Gaming Activity, Account data |
| Sending promotional communications (with consent) | Contact, Marketing Preference data |
| Platform analytics and service improvement | Technical, Gaming Activity data |
| Legal and regulatory compliance | All categories, as required |
kera88 processes your Personal Data on the following legal bases:
kera88 does not sell your Personal Data. We share your data only in the following limited circumstances:
We engage carefully selected third-party Data Processors to assist in operating the Platform. These include:
All Data Processors are bound by written data processing agreements that restrict their use of your data to the specific purpose for which it was shared.
kera88 may disclose your Personal Data to law enforcement agencies, regulatory bodies, courts, or other public authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of kera88, our Players, or the public.
In the event that kera88 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your Personal Data may be transferred to the acquiring entity, subject to equivalent privacy protections. We will notify you of any such transfer via email or prominent notice on the Platform.
We never share your Personal Data with third-party advertisers, data brokers, social media platforms for targeted advertising purposes, or any entity that would use it for their own independent commercial gain.
kera88 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, analyze usage patterns, and (with your consent) support marketing activities.
You may manage non-essential cookies through your browser settings or through the cookie preference panel accessible on the Platform. Disabling certain cookies may limit the functionality of some Platform features. Strictly necessary cookies cannot be disabled as they are integral to Platform security and operation.
kera88 may use anonymized session replay tools to understand how users navigate the Platform. These tools do not capture passwords, full payment card numbers, or government identification numbers. Data collected through these tools is used solely for UX improvement purposes.
As kera88 operates a globally distributed technical infrastructure, your Personal Data may be transferred to and stored on servers located outside of Indonesia. Where such transfers occur, kera88 takes appropriate measures to ensure that your data receives a level of protection equivalent to that afforded within Indonesia, including:
By using the kera88 Platform, you acknowledge and consent to the transfer of your Personal Data to servers and processors located outside Indonesia, subject to the protections described in this Policy.
kera88 retains your Personal Data for no longer than is necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law. Our standard retention periods are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation / AML compliance |
| KYC verification documents | 5 years from submission date | Regulatory requirement |
| Financial transaction records | 7 years from transaction date | AML / financial record-keeping |
| Gaming activity logs | 3 years from last activity | Dispute resolution / responsible gaming |
| Customer support correspondence | 3 years from last contact | Legitimate interest / dispute resolution |
| Marketing preference data | Until consent is withdrawn + 12 months | Consent |
| Technical / device logs | 12 months from collection | Security / fraud prevention |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized. Where anonymization is applied, the resulting data may be retained indefinitely for aggregate analytics purposes as it no longer constitutes Personal Data.
As a Player whose Personal Data is processed by kera88, you have the following rights, which you may exercise at any time by contacting our support team:
How to Exercise Your Rights: Submit your request by emailing [email protected] with the subject line "Data Rights Request" and include your registered account email address and a description of your request. We will acknowledge receipt within 72 hours and respond substantively within 30 calendar days.
The kera88 Platform is strictly intended for adults aged 21 years and older. We do not knowingly collect, store, or process Personal Data from individuals under the age of 21. If we become aware that Personal Data has been collected from a person under 21, we will immediately close the associated account, void any balance, and delete all associated Personal Data without delay.
If you are a parent or guardian and believe that a minor in your care has registered an account with kera88, please contact us immediately at [email protected] so that we can take appropriate action.
kera88 implements a comprehensive set of technical and organizational security measures designed to protect your Personal Data against unauthorized access, accidental loss, destruction, or alteration. These measures include:
While kera88 takes every reasonable precaution to protect your data, no system is entirely immune to risk. We encourage you to use a strong, unique password for your kera88 account and to enable 2FA to further reduce the risk of unauthorized access.
The kera88 Platform does not contain links to external third-party websites. However, game content delivered by third-party providers (such as Pragmatic Play, Evolution Gaming, or Spribe) may be subject to those providers' own privacy notices. kera88 is not responsible for the privacy practices of third-party game studios or technology vendors. We recommend reviewing the privacy policies of any third-party service you interact with independently.
kera88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered Players by email and/or by displaying a prominent notice on the Platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree to the amended terms, you should cease using the Platform and request account closure.
Previous versions of this Privacy Policy are available upon request from our support team.
If you have any questions, concerns, or complaints about this Privacy Policy or the manner in which kera88 handles your Personal Data, please contact our Data Protection team through any of the following channels:
We will acknowledge all privacy-related inquiries within 72 hours and aim to provide a substantive response within 30 calendar days. For complex requests involving data access, rectification, or erasure, we may require up to an additional 30 days, in which case we will inform you of the extension and the reason for it.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. kera88 is committed to cooperating fully with any such authority in the resolution of complaints that cannot be resolved directly.
Have questions about how kera88 handles your data? Our support team is available 24/7 to provide clear, straightforward answers. You can also explore our other policy pages for a complete picture of how we operate.